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Cognitive IoT Meets Robotic Process Automation: The Unique Convergence Revolutionizing Digital Transformation in the Industry 4 0 Era SpringerLink

ecomark_bebo / March 26, 2025

How robotic process and intelligent automation are altering government performance Robotic Process Automation, characterized by its ability to mimic human […]

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10 Important KPIs and Metrics your Customer Support Team Should Be Using

ecomark_bebo / January 14, 2025

Top 15 Support KPIs & Metrics for For Customer Support Teams Short ticket resolution time doesn’t necessarily mean that issues

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15 Customer Service KPI Metrics That Propel CX Teams

ecomark_bebo / November 14, 2024

30 KPIs To Measure Performance & How To Choose & Track Them Pay careful attention to low scores and follow-up